Yes! You can cancel Auto-Refill in your Musely account anytime before your next refill date.
On the website, go to musely.com/treatment or on the app, go to the My Treatments page, then:
- Select the relevant treatment
- Click Manage Prescription
- Click “Cancel All Future Refills”
- Choose the reason and select Continue
- Select Confirm Cancellation
Why might I not want to cancel Auto-Refill?
- Cancelling Auto-Refill will cancel your Stay & Save progress. What is Stay & Save?
- You may simply wish to delay the date of your next refill instead: How can I change my refill dates?
- You may wish to request a different formula of this treatment: How can I request a Prescription Change?
Points to note:
- Cancelling Auto-Refill for one treatment will not affect the status of another treatment.
- You can reactive Auto-Refill anytime you would like to schedule your next refill. How can I reactivate Auto-Refill?