Sometimes carriers will accidentally mark the package as delivered but they show up in a few days. If the USPS tracker displays your package as delivered but you did not receive it, please follow these steps:
1. Confirm that the delivery address you entered is correct.
2. Check with your neighbor(s), building manager, or front desk that might have accepted the package on your behalf.
3. Contact your local USPS branch to see if the package has actually been delivered. Be sure to have your USPS tracking number available.
4. Wait 3-5 business days for the package to arrive.
If your package is marked delivered, but it is missing/lost/stolen, please contact us within 14 days of the marked delivery date.
If your package is lost in transit, please contact us within 30 days of the shipped date.