If your order has not yet shipped, please follow the instructions below to cancel this refill:
- Go to www.musely.com/treatment
- Select the relevant treatment
- Select Manage Prescription
- Select Cancel current order*
App Instructions
- Scroll to My Treatments
- Select Prescription Details for the relevant treatment
- Select Manage Prescription
- Select Cancel current order*
*Auto-Refill must be on in order to cancel the current order. Once an order is cancelled, you can then turn off Auto-Refill if you do not want future refills to be placed. Please allow 3-7 business days for the refund to process. Please note: Action must be taken prior to shipment of your order, as we cannot cancel, return, or refund orders once they have shipped.