If you have changed your mind regarding your initial Musely FaceRx purchase, you must cancel prior to the doctor review of your online visit. You can follow the instructions below to cancel.
On the website, go to musely.com/treatment or on the app, go to the My Treatments page, then:
- Select the relevant treatment
- Select Cancel my prescription
- Confirm cancelation (Yes, I want to cancel)
Please take action prior to the doctor review, as once a doctor reviews the visit, we are unable to refund the doctor visit fee.