If your Consultation Period has expired (is no longer active), it can be extended for 60 more days for a $10 fee. This fee helps to compensate your assigned dermatologist for their time and expertise to review your medical questionnaire, current skin condition and any photos you have provided. You also have the option to claim your one-time FREE 5-Day Consultation Pass by clicking "I have an urgent question" on the messaging page. Please use the following instructions:
On the website, go to musely.com/treatment or on the app, go to the My Treatments page, then:
- Select the relevant treatment
- Scroll down to your Doctor's name
- Select Extend
- Select Extend Consultation
This is independent from requesting a Prescription Change/Renewal and the $10 Doctor Fees associated with it.