We are here to help! Please review the options below to get your questions answered:
1. For immediate assistance, click the bubble in the lower corner of the page to chat with our Musely AI Bot. Recommended for immediate assistance.
2. Search our Help Center for commonly asked questions for immediate answers. Simply type your question into the search bar above to see relevant articles.
3. Submit a support request here. You can expect a response within 1-2 business days. Please use the email address associated with your account to contact us.
4. Leave us a voicemail with your Musely account name, email address and phone number at (866) 540-1122 and you can expect a response within 1-2 business days.
Due to the sensitive nature of prescription medication, we recommend that patients manage their own accounts following the instructions in our Help Center. If assistance is required, please contact our support team using the request form linked above.
Musely FaceRx business hours are Monday to Friday from 9AM to 5PM PST.