Our treatments are science backed, packed with clinically proven ingredients and freshly compounded at one of our partner pharmacies shortly before shipment. They have enabled life-changing transformations for more than 500,000. Because of this, we strongly believe in our treatments and offer a 60-Day Result Guarantee, so you have nothing to lose!
We guarantee success when Musely prescription treatments are used properly and the eNurse check-up program is completed. If your skin condition has not improved to your satisfaction after 60 days of proper use, we will refund the medication cost of your initial order of treatment! Simply reach out to our support team to make this request. The $20 Doctor Visit Fee is a legally required service fee and is therefore nonrefundable.
The 60-Day Result Guarantee requires:
- Completion of the eNurse check-up program & consistent use of medication for 60 days.
- Guarantee applies to the initial order only, not refills, Prescription Changes or the Doctor Visit Fee.
- Please note, side effects are expected & users must complete the check-ups and use the medication to qualify. (I have been experiencing side effects. What should I do?)
If, after 60 days, you are unsatisfied with your results, Musely will refund the initial medication cost. Please note, Musely does NOT guarantee results in the following cases:
- Nonuse of the medication for any reason
- Misuse of the medication when not following the eNurse check-up program
- Normal side effects are experienced. Some people may experience side effects such as, but not limited to: redness, peeling, dryness, irritation, allergic reaction, itching, or breakouts
For more information on Musely FaceRx Terms and Guarantee:
- www.musely.com/terms 3.8 (a) Prescription items or medications are NOT returnable by law. Physician consulting or doctor visit fees are not refundable by law.
- Musely 60-Day Result Guarantee: If you use the medication together with the Musely app’s eNurse check-up program for 60 days and are not satisfied with your results, we will refund you the full cost of your initial fill of the medication. The Doctor Visit Fee is non-refundable as prohibited by law. Medication cannot be returned, by law. Some side effects are expected. Risks and side effects of Treatment include but are not limited to: redness, dryness, peeling, warmth, itching, irritation and/or allergic reaction.