Skip to main content
Musely Help Center Help Center home page
Help Center
Submit a request
Sign in
  1. Musely Help Center
  2. New Patients

New Patients

How it works

  • What is included with my FaceRx treatment?
  • What is the 60-Day Result Guarantee?
  • What treatment should I order?
  • Frequently Asked Questions about Musely
  • How can I order?
  • What is the difference between One Time Treatment and Auto-Refill?
See all 9 articles

First Steps

  • How do I go back to my cart?
  • Am I too old or too young to use FaceRx?
  • How do I ease into the medication?

Online Doctor Visit

  • What is the process of the online doctor visit and how long does it take?
  • How do I know which formula of The Spot Cream to choose in my online visit?
  • I already have a dermatologist. Can I get a FaceRx prescription from them?
  • Can I have my online doctor visit and consultations in Spanish?
  • Can I add something to an order that I just placed since it hasn't shipped?
  • Why can't I complete the online doctor visit over the phone?
See all 9 articles
Musely Help Center
EspaƱol (US)