We guarantee success when the treatment is properly used and the eNurse check-up software is completed. If your skin condition is not improved to your satisfaction after the proper usage for 60 days, we will refund the medication cost. The $20 doctor visit fee is not refundable.
The Guarantee can be found at musely.com/#guarantee. Please note, The Spot Peel does not qualify for The 60-Day Result Guarantee as it is a One-Time treatment.
The 60-Day Result Guarantee requires:
- Proper use of medication ensured through completion of the eNurse check-up software
- Use of medication as directed by eNurse check-ups for 60 days
If, after 60 days, you are unsatisfied with your results, Musely will refund the medication cost. Please note Musely does NOT guarantee results:
- Due to nonuse of the medication for any reason
- Due to misuse of the medication when not following the eNurse check-up program
- Some people may experience side effects such as, but not limited to: redness, peeling, dryness, irritation, allergic reaction, itching, or breakouts
For more information on Musely Terms and Guarantee:
- www.musely.com/terms 3.8 (a) Prescription items or medications are NOT returnable by law. Physician consulting or doctor visit fees are not refundable by law.
- Musely 60-Day Result Guarantee: If you use the medication together with the Musely app’s eNurse check-up program for 60 days and are not satisfied with your results, we will refund you the full cost of the medication. The doctor’s fee is non-refundable as prohibited by law. Medication also cannot be returned, by law. Some side effects are expected. Risks and side effects of Treatment include but are not limited to: redness, dryness, peeling, warmth, itching, irritation and/or allergic reaction.