Expectations:

1. Visible results can take up to 6-8 weeks. For those with stubborn hyperpigmentation, your dermatologist might suggest a few cycles of HQ (Hydroquinone) on and off to upkeep your results long-term. 
2. HQ Safety Notice: check with your dermatologist for when you should take breaks from using Hydroquinone. 
3. There can be a temporary darkening effect prior to the pigment improving, especially if there is irritation or dryness. Keep going.
4. Side effects include peeling, redness, dryness and irritation. For information about how to manage side effects, please use eNurse check-ups in the Musely app. 

Do’s:

1. Can be applied on the following areas to treat hyperpigmentation:  genitals, anus, groin, and underarms.
2. Start slowly! Apply every other day until your skin adjusts. If you are not experiencing excess irritation, you can increase usage to daily and then, twice daily.
3. Shake the bottle before each use. 

Don'ts:

1. Waxing is not recommended. However, shaving during treatment is permitted if experiencing minimal side effects. Wait 2 days after shaving to apply medication. 
2. For external use only. Do not use internally. 
3. Do not use more than instructed.
4. Do not apply if experiencing active infections, rashes, itchiness or broken skin. 
5. Do not apply to the genital area during a menstrual cycle if wearing sanitary pads.
6. Stop using if you notice extreme itching, stinging or pain. Consult with your dermatologist.
7. Stop if pregnant or nursing.

For more Frequently Asked Questions with answers from our team of Board-Certified dermatologists: please visit our DOCTOR FAQ page.