As Consumer Protection federal law prohibits the return of prescription medication, all sales are final. This ensures medication is maintained properly and has not been tampered with. As such, Musely does not accept returns or provide refunds for FaceRx treatments.
Federal law prohibits the return of prescription medication for resale. Any unused medication should be discarded properly and safely according to the regulations in your state. We do not take responsibility for unused medication for any reason.
However, we do have a 60-Day Results Guarantee. We guarantee success when the treatment is properly used and the eNurse check-up software is completed. If your skin condition is not improved to your satisfaction after the proper usage for 60 days, we will refund the medication cost. The $20 doctor visit fee is not refundable. For more information, please see this article: What is the 60-Day Results Guarantee?