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  1. Musely Help Center
  2. Billing & Shipping

Billing & Shipping

Billing

  • Breakdown of Doctor Visit Fees - What is the fee for?
  • How can I use my Rewards?
  • Can I Use Rewards towards a new treatment?
  • Can I pay for my treatment with a pre-paid gift card?
  • Does Musely accept Care Credit?
  • Why was I charged multiple times but my order didn't go through?
See all 15 articles

Shipping

  • Shipping Details
  • Can I refuse my delivery and receive a refund?
  • My product arrived damaged, what should I do?
  • Where can I find my order status and tracking number?
  • Can I pick-up the order from my local pharmacy?
  • How long does it take to receive my product? When will my product ship?
See all 10 articles
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