Due to The Consumer Protection Federal Law, which prohibits the return of prescription medication, Musely is legally unable to accept returns of, facilitate exchanges, or issue refunds for any prescriptions once they have been shipped from the pharmacy. This law ensures that your medication is maintained properly and has not been tampered with! As such, your FaceRx order(s) are both non-returnable and non-refundable. If the pharmacy receives your order back, they are legally required to make sure it is properly discarded.