New Treatment Plan - $10 Doctor Visit Fee
If you are interested in a different formula or treatment plan, you can submit a Prescription Change Request to your designated doctor. To submit this request, Auto-Refill must be turned on. How can I turn on Auto-Refill? Please ensure to push back your refill date so a refill for your current prescription does not process. Then, follow the instructions below:
On the Musely website or app, go to the My Treatments page,
- Select the relevant treatment
- Select Manage Prescription
- Select Change Prescriptions
- Select Request New Prescription
- Follow the prompts and submit payment for the visit
Points to Note:
- Requesting a Prescription Change incurs a legally required $10 Doctor Visit Fee. This service fee accounts for your doctor’s time and expertise in reviewing your updated medical questionnaire, writing a new treatment plan, and sending it to the pharmacy, if approved.
- When completing a Prescription Change, you will select the date that you would like the new order to be placed.
Active Treatment Plans - No Doctor Visit Required
If you already have separate prescriptions written for different treatment plans, you can switch between them at no additional cost! Please first ensure that Auto-Refill is on and then follow the instructions below:
On the Musely website or app, go to the My Treatments page,
- Select the relevant treatment
- Select Manage Prescription
- Select Change Prescriptions
- Select Change To for the desired Treatment Plan