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  1. Musely Help Center
  2. My Account

My Account

Manage Prescription

  • What is the Consultation Pass? Can I talk to my doctor if my Consultation Period is expired?
  • What are the benefits of Staying on Auto-Refill?
  • Change to a new formula of The Hair Pill and get $10 off of your next refill!
  • How can I review or manage my OTC subscriptions?
  • How can I manage my Musely FaceRx prescription(s)?
  • How do I order refills of my treatment? How can I activate Auto-Refill?
See all 14 articles

My Treatment

  • I just placed an order but I changed my mind. How do I cancel?
  • How can I adjust my medical profile?
  • How do I activate my eNurse check-ups?
  • How do I reset eNurse? Can I start my check-ups over?
  • How do I stop receiving text messages from Musely?
  • How many eNurse check-ups am I supposed to complete?
See all 16 articles

Ways to Save

  • When do my Rewards expire?
  • What is Musely eGift
  • What is Musely Cashback?
  • What are Musely Referrals?
See all 4 articles

Contact Support

  • How can I contact Support?
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