Skip to main content
Musely Help Center Help Center home page
Help Center
Submit a request
Sign in
  1. Musely Help Center
  2. My Account

My Account

Manage Prescription

  • How do I get a refill without turning on Auto-Refill?
  • My order does not specify which formula I got. Where can I find this information?
  • I don't remember my password. What do I do?

My Treatment

  • I just placed an order but I changed my mind. How do I cancel?
  • How many eNurse check-ups am I supposed to complete?
  • Where can I find my order status and tracking number?
  • I just placed my first order. Why can't I find eNurse in the app?
  • I have multiple treatments. How do I know which is which on the eNurse calendar?
  • How do I find eNurse with the new app update?
See all 17 articles

Ways to Save

  • Will I lose my Stay and Save Rewards if I request a prescription change for my treatment?
  • What is Love it, Gift it?
  • What is Stay & Save?
  • What is Love it, Refer it?
See all 4 articles

Announcements

  • How can I contact Support?
Musely Help Center
EspaƱol (US)