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  1. Musely Help Center
  2. My Account

My Account

Manage Prescription

  • How can I manage my prescription?
  • How do I activate Auto-Refill?
  • How can I change my refill option?
  • Why might I not want to cancel my Auto-Refill?
  • How can I delete my account?
  • How can I renew my prescription? What should I do when my prescription expires?
See all 12 articles

My Treatment

  • I just placed an order but I changed my mind. How do I cancel?
  • How do I activate my eNurse check-ups?
  • How do I reset eNurse?
  • How do I stop receiving text messages from Musely?
  • How many eNurse check-ups am I supposed to complete?
  • Where can I find my order status and tracking number?
See all 17 articles

Ways to Save

  • When do my Rewards expire?
  • What is Musely eGift
  • What is Musely Cashback?
  • What are Musely Referrals?
See all 4 articles

Contact Support

  • How can I contact Support?
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