Manage Prescription
- Prescription Change Fee VS Consultation Period Extension Fee
- How do I get a refill without turning on Auto-Refill?
- My order does not specify which formula I got. Where can I find this information?
- I don't remember my password. What do I do?
My Treatment
- I just placed an order but I changed my mind. How do I cancel?
- How many eNurse check-ups am I supposed to complete?
- Where can I find my order status and tracking number?
- I just placed my first order. Why can't I find eNurse in the app?
- I have multiple treatments. How do I know which is which on the eNurse calendar?
- How do I find eNurse with the new app update?
Ways to Save
- Will I lose my Stay and Save Rewards if I request a prescription change for my treatment?
- What is Love it, Gift it?
- What is Stay & Save?
- What is Love it, Refer it?