Manage Prescription
- How can I delete my account?
- How can I extend my prescription for another year?
- Can I cancel Auto-Refill?
- Prescription Change Fee VS Consultation Period Extension Fee
- How do I get a refill without turning on Auto-Refill?
- My order does not specify which formula I got. Where can I find this information?
My Treatment
- I just placed an order but I changed my mind. How do I cancel?
- How do I activate my eNurse check-ups?
- How do I reset eNurse?
- How do I stop receiving text messages from Musely?
- How many eNurse check-ups am I supposed to complete?
- Where can I find my order status and tracking number?
Ways to Save
- When do my Rewards expire?
- Will I lose my Stay and Save Rewards if I request a prescription change for my treatment?
- What is Love it, Gift it?
- What is Stay & Save?
- What is Love it, Refer it?