As a telemedicine platform, we connect patients with Board-Certified Dermatologists on our HIPAA compliant platform. All communication between the patients and their designated doctor takes place within our secure Message Center. Our physicians’ other medical practices are entities that are not associated with Musely, and we do not condone communication with them outside of the Musely platform.
Through the Message Center, you can message your designated doctor 24/7 while your 60-Day Consultation Period is active. There, they have direct access to your medical chart and are happy to provide further 1:1 personalized guidance and medical advice related to your treatment. You can even send photos of the treatment area for them to evaluate.