All original prescriptions written for a treatment are immediately sent to the pharmacy and the first fill will be shipped to you within 3-7 business days. All subsequent prescriptions written for that treatment will be filled on the refill dates that you manage on your account. It is the patient’s responsibility to manage refill dates and Auto-Refill on their account.
You can review your order status and tracking number using the instructions below:
On the website, go to musely.com/orders or on the app, go to the orders tab, then:
- Select the order
- Click on your USPS tracking number which will pull up USPS tracking website.