Trying to order a refill of your existing prescription? Here are the instructions!
If Auto-Refill is active, you will automatically receive refills every other month. You can adjust your refill date if needed using the instructions outlined in this article: How can I change my refill date?
If Auto-Refill is inactive, you will simply need to activate it to order refills. Here are the instructions:
On the website, go to musely.com/treatment or on the app, go to the My Treatments page, then:
- Select the relevant treatment
- Click Order Refills
- On the pop-up, click Order Refills
- Choose your desired refill date and select Save
With Auto-Refill you can expect:
- Automatic shipment of refills every 2 months (refills on 02/01, 04/01, 06/01, etc.)
- The choice to change your refill date or cancel anytime (prior to shipment), at no cost.
- Access to the Prescription Change Request feature.
- With Musely Cashback you will receive 8% cashback in Musely Rewards for each refill ordered.
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