Consistency is key to achieving and maintaining results from your medication. We recommend sticking to the custom treatment plan outlined by your designated doctor to see the best results. If you are thinking of canceling your prescription, we recommend to first review the following:
- Are you getting refills too often? You may simply wish to delay the date of your next refill instead: Can I change my refill date?
- Are you not seeing your desired results or need to make a change to your treatment plan? You may wish to request a different formula of your treatment: How can I request a Prescription Change?
- Is it time to take a break from Hydroquinone? You can request a non-Hydroquinone formula of your treatment using the same instructions above!
- Are you in need of some medical advice? We recommend that you reach out to your designated doctor and they would be happy to provide additional guidance and support! Message your doctor.
- Are refills a little too costly? Did you know that the Musely Club (What is Musely Club?) offers ways to save on future refills? With Club Cashback every treatment order earns you 6% cashback in Musely Rewards! Also, with our Club eGift Card Referral Program, you can earn $50 in Rewards! For more information: How can I use my Rewards?
Still need to cancel? No worries! Auto-Refill can be turned off at any time and easily reactivated when you are ready to continue treatment! How can I cancel Auto-Refill?